An AI receptionist is software that answers your business phone like a person would. It greets callers in your business's voice, answers common questions, books appointments into your calendar, and transfers urgent calls to you. Velora sets it up for New York City small business on the number you already have.
At Velora Media, the AI receptionist is part of AI Automation & Integration, which costs $2,000, $4,500, or $7,500 depending on the size of your business, and also covers workflow automation and review automation. Missed-Call Text-Back on its own is $99 a month plus a $350 setup.
A traditional answering service usually takes a message and passes it on. An AI receptionist can answer the question, book the appointment straight into your calendar, and text the caller a confirmation, at any hour. When a call truly needs a person, it transfers the caller to you or your team right away.
No. You keep your existing number and forward your calls, missed calls, or after-hours calls to the AI receptionist. There is no hardware to install and nothing changes for your customers, who keep calling the same number they already have saved for your business in their phone.
It answers naturally, in your business's voice, and handles most calls from start to finish. You decide how it introduces itself. When a call needs a human, it transfers to you or your team right away, so callers are never stuck talking to a system that cannot help them.
It checks your live calendar availability, books the appointment, confirms with the caller, and sends you a summary of the call. It works with Google Calendar, Outlook, Calendly, and common scheduling tools, so bookings land in the calendar your team already uses every day.
You set the rules. Urgent, high-value, or complicated calls are transferred to a real person right away, so nothing important slips through. Every other call is logged with a short summary, so you can see who called, what they needed, and what the receptionist did about it.
Most setups go live within days. Velora trains it on your services, hours, pricing, and FAQs, connects your calendar, sets your transfer rules, and tests it before it takes a single real call. After launch, we review calls and keep refining how it answers your customers.
Yes. Practices, clinics, law firms, and other offices use it to answer calls after hours and while staff are busy. It books consultations, screens callers, and transfers urgent calls to a person. Velora also runs dedicated pages for physicians and law firms with systems built around how those offices work.
Yes. Velora Media is based in Manhattan and sets up AI receptionists for small business owners in all five boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. It also serves the rest of New York and the East Coast, and the free demo is booked online.
Yes. The AI receptionist answers calls and texts, and any call it cannot take gets a text back within seconds with a link to book, followed by a follow-up if the caller goes quiet. That way a customer who reaches you after hours still gets an answer.
You do. Your phone number, calendar, call logs, and customer data stay in your name. Ongoing support is there if you want it, and we keep tuning answers as your business changes. If you ever move on, everything you paid for stays with you and your team.